Software support
The Mr Beam software has a lot of features to enhance your experience. To keep it that way, we've already solved potential problems here.
(Required software versions: MrBeam Plugin 0.6.9 or higher.) If the camera system was not able to detect all four pink circle markers that are inside th...
Wed, 20 Apr, 2022 at 4:03 PM
1. Error: Hardware malfunction This message appears when the Mr Beam cannot start a laser job because the laser head has a faulty connection to the Mr Beam...
Thu, 20 Jul, 2023 at 11:32 AM
When you place a SVG design on the working area you may get some warning message like this: "Unsupported elements in SVG: '#some_element_name'...
Wed, 27 Jul, 2022 at 4:52 PM
Have you uploaded your design which you would like to cut, but Mr Beam software is only showing you options for engraving? In this article we will walk you ...
Tue, 19 Oct, 2021 at 3:40 PM
Please remember that the email address used to login to Mr Beam II is case sensitive: You have to use the same upper and lower case combination as when you ...
Thu, 28 Jul, 2022 at 4:02 PM
To regain some free space, do any or all of the following: Delete all GCODE files you no longer need: For each laser job, a GCODE file is created, which...
Fri, 16 Apr, 2021 at 11:34 AM
Each individual laser job is converted into a GCode file in the preparation phase, which is then executed by the Mr Beam's control logic. If many GCode ...
Thu, 28 Jul, 2022 at 4:59 PM
1. When is a Hard Refresh necessary? After each update that Mr Beam carries out, a hard refresh is necessary in order to be able to use the full range of f...
Tue, 18 Jul, 2023 at 9:53 AM
This article will help you if there should be connection problems and you don't (anymore) know how to connect to your Mr Beam. First, see what color y...
Thu, 14 Apr, 2022 at 3:35 PM
If you haven't found what you're looking for in this category, we've linked some related articles or categories here that might help you. ...
Thu, 21 Dec, 2023 at 10:00 AM