1. Error: Hardware malfunction

This message appears when the Mr Beam cannot start a laser job because the laser head has a faulty connection to the Mr Beam. In most cases, the ribbon cable that connects the laser head to the Mr Beam is the cause of the malfunction.


More detailed information on how to fix this can be found in this article.


2. Error: Compressor malfunction

This message is displayed when the Mr Beam detects that the compressor, which is responsible for the air supply through the dreamcut tube, cannot perform as usual. 


More detailed information on how to fix this can be found in this article.


3. Error: Bottom plate not detected

This message is displayed when the software of your Mr Beam does not recognize the bottom plate. This always happens when the sensors on the bottom of the Mr Beam are disturbed. The sensors can be disturbed by several factors.


More detailed information on how to fix this can be found in this article.


4. Error: Interlock malfunction

This message is displayed when the sensors for detecting the lid are disturbed. The sensors can be disturbed by several factors.


More detailed information on how to fix this can be found in this article.


5. Error: Laserhead unit missing

This message is displayed when your Mr Beam can no longer detect the laser head. In most cases, this is an error in the connection between the laser head and the Mr Beam.


More detailed information on how to fix this can be found in this article.


6. Error: Camera malfunction

A small problem has occurred with the camera. Restart Mr Beam if you want to use the camera to continue with your work. 

If this error occurs frequently, we recommend that you enable Mr Beam Analytics. This will inform us about such errors on your Mr Beam.