Support sticks
If something is not quite right, you can always contact our support. If necessary, you will be provided with a file for a USB stick with which you can repair your Mr Beam yourself. In the following articles, you will learn what they do and how to use them correctly.
USB Software Update for Mr Beam Important: This guide also applies to users who want to upgrade to BeamOS 2.0 but are not yet on version 15.1. ➡️ In this ...
Thu, 19 Mar, 2026 at 11:37 AM
This article is intended for users that have received one of the SIG files for following support sticks: reset_users, reset or rescue. Reset stick type...
Tue, 16 Jan, 2024 at 4:43 PM
Export Analysis Data & Use the Support Stick For BeamOS v2.5.0 or higher Starting from version 2.5.0, you no longer need a USB stick. You can downloa...
Thu, 19 Mar, 2026 at 8:37 AM
The ip_tool has different applications depending on the configuration file: It can give you the IP addresses of your Mr Beam II. It allows you to configu...
Fri, 27 Sep, 2024 at 11:09 AM
Do you need more help with using one of our Support Sticks? Please read the following guide carefully. USB stick: Things to consider The SIG file needs...
Tue, 16 Jan, 2024 at 4:43 PM
What does the "network_reset" stick do? The "network_reset" USB stick resets the network configuration, including all saved Wi-Fi passw...
Wed, 4 Jun, 2025 at 10:43 AM
The WiFi authentication tool is helpful if other ways of connecting the device to your network did not work out. Please keep in mind that the antenna on you...
Tue, 13 Sep, 2022 at 11:33 AM
This article is intended for users who have received the SIG file for the following support sticks: fix_s_series. You have received a file called mrbeam...
Tue, 13 Sep, 2022 at 2:11 PM
This article is for users who have received the SIG file for the following support stick: rm_sutter_speed. You have received a file named "mrbeam_usb...
Mon, 15 Apr, 2024 at 3:12 PM
Has your Mr Beam become slower and slower over time? This could be because you have too many design files on the device that are taking up memory. Download ...
Mon, 15 Apr, 2024 at 3:20 PM