Troubleshooting

My laser-cut circles are not perfectly round. What can I do?
Normally, your Mr Beam should be able to cut and engrave various complex forms very precisely. If you are experiencing troubles with cutting perfectly round...
Thu, 23 Jul, 2020 at 8:39 AM
Laser head constantly pauses for cooling
Does your laser head regularly pause for cooling? You will only get this software message, when the laser head exceeds a certain temperature. It will th...
Wed, 30 Sep, 2020 at 11:41 AM
"Warning: close the lid", when it is actually closed
Are you getting the warning message to close the lid of your Mr Beam completely to proceed, when it is actually already closed?  Most probably it's...
Wed, 30 Sep, 2020 at 11:48 AM
Troubleshooting: problems with the camera
This article is dedicated to the most common camera problems and discusses respective solutions.  Let's have a look at the following issues: The cam...
Fri, 25 Sep, 2020 at 3:58 PM