Troubleshooting

My laser-cut circles are not perfectly round. What can I do?
Normally, your Mr Beam should be able to cut and engrave various complex forms very precisely. If you are experiencing troubles with cutting perfectly round...
Thu, 11 Aug, 2022 at 3:38 PM
Laser head constantly pauses for cooling
Does your laser head regularly pause for cooling? You will only get this software message, when the laser head exceeds a certain temperature. It will th...
Thu, 11 Aug, 2022 at 4:56 PM
"Warning: close the lid", when it is actually closed
Are you getting the warning message to close the lid of your Mr Beam completely to proceed, when it is actually already closed?  Most probably it's...
Thu, 11 Aug, 2022 at 4:56 PM
Troubleshooting: problems with the camera
This article is dedicated to the most common camera problems and discusses respective solutions.  Let's have a look at the following issues: The cam...
Fri, 25 Jun, 2021 at 4:29 PM
I want to cut a file, but I only see options for engraving
Have you uploaded your design which you would like to cut, but Mr Beam software is only showing you options for engraving? In this article we will walk you ...
Tue, 19 Oct, 2021 at 3:40 PM
TOP 3 Laser head mistakes
? Did the laser power get weaker, even though you have just cleaned your laser head? ? Are there fumes and burning marks, even though your Air Filter is ne...
Fri, 30 Apr, 2021 at 3:57 PM
Laser engraves only with offset - object height
If the positioning of your laser results don’t exactly match the preview, in most cases it is due to the missing object height setting. Starting from an obj...
Wed, 27 Apr, 2022 at 5:05 PM
Wood can no longer be cut properly with the Mr Beam
There can be several different reasons why your Mr Beam has problems cutting wood. For all of them there are simple solutions, which we will explain in th...
Fri, 25 Feb, 2022 at 3:35 PM