Software Support

Free up disk space
To regain some free space, do any or all of the following:  Delete all GCODE files you no longer need: For each laser job, a GCODE file is created, which...
Mon, 17 Sep, 2018 at 5:09 PM
Warning Message: “Unsupported elements in SVG”
When you place a SVG design on the working area you may get some warning message like this: “Unsupported elements in SVG: ‘#some_element_name’ The SVG fil...
Wed, 24 Oct, 2018 at 4:04 PM
System messages
Error: Hardware malfunction Error: Laser head unit not found Error: Bottom plate error Error: Camera error Error: Hardware malfunction If you re...
Fri, 15 May, 2020 at 3:35 PM
How do I recover my login details?
If you do not remember your login details please contact our support team by creating a new ticket. Please include the serial number of your Mr Beam II in y...
Wed, 6 Mar, 2019 at 1:15 PM
How to login
To use your Mr Beam II you have to log in with your access data (email address and password). Security Feature This is a security feature to prevent pe...
Fri, 6 Mar, 2020 at 4:04 PM
Software Channels
Introduced with MrBeam Plugin version 0.2.0 We're introducing the ability to choose between two software channels. The idea is to give you the opt...
Thu, 23 May, 2019 at 10:39 AM
Beta Software Channel News
This page gives you the latest updates about the  Mr Beam II Beta Software Channel. It's meant to be updated constantly. So come back frequently when...
Wed, 27 May, 2020 at 12:04 PM
Create multiple user accounts
To use your Mr Beam II you have to log in with your access data (email address and password).  This is a security feature which can not be turned off. ...
Tue, 29 Oct, 2019 at 11:11 AM